Frequently Asked Questions

General

It is really simple. Click "JOIN NOW" and simply fill in your email address and password. Don't forget to confirm your email too when we email you after you have joined.

Yes, it is totally free.  You are under no obligation to buy anything and we don't charge you any monthly payments.  Just pay as you go for what you want to buy.

Completely.  Your email is kept secure and we never pass your details onto any third parties.

You can view your Videos and Photosets on your PC, Mac, Tablet of Mobile.

Go to "My Cloud", open the Video you want to watch and click on the “Video” symbol.  You will be able to choose three screen sizes;

                640 x 360 = low speed broadband

                1024 x 576 = average broadband

                1280 x 720 = HD high speed broadband

If the video does not play you may need to install Flash Player.  This is free and can be downloaded for your device here:     http://get.adobe.com/flashplayer/


My Account

You can manage your email subscription in "My Admin".

Easy.  Just contact support anytime via email here

1 credit costs 1 US dollar or your local currency equivalent.  In the UK and EU the price charged includes VAT.


General

Yes, they will be waiting for you in 'My Cloud' when you join for Free.  You can watch them any time for as long as you want with no obligation to make any purchases at all.

No, on Teasecloud all the sets are complete Videos or full Photosets.


My Account

We only use trusted payment card processor CCBill.  You details are kept secure and confidential and payments on your statements will NOT detail the name of the website you have made purchases on.  For billing support go to  CCBill

No, we do not make any other fees or charges on your card at any time.  You pay only what you agree to pay.


General

You can see them in "My Cloud"

Yes, you need be logged in.

Go to "My Cloud", open the Photoset you want to watch and click on the “Photoset” symbol.   Click on a photo to open it and then use the Control Panel top right or the buttons each side of the picture to view the set in a slide show.  You can adjust the slide shows settings too.

Yes!

Logos
Close